FAQs
1) Is the 360ELEV8 base height adjustable?
Absolutely, its height adjustable feature allows for flexibility for the user who can easily adjust their iMacs to a height that allows for a perfect posture. Each purchase will include 2 modular base layers, you choose optimal height, either 1 or 2 layers. That means either 40mm or 80mm.
2) Is the 360ELEV8 base tried and tested for its rotation and height adjustment or do we need to be cautious while rotating our Macs?
The 360ELEV8 base rotation has been designed with ease of use in mind for our customers. Therefore, every product feature we provide you with is extremely safe to use and guarantees a seamless experience for you. Materials used are safe, look great and are definitely made to last. We've spent over 2 years in design and testing.
3) We claim to be supporting the environment with our latest innovation. How exactly do we do that?
Helping reduce pollution in our beautiful world is crucial for everyone's survival. Although 360ELEV8 is a high-growth brand, we respect nature and therefore, are an official supporter of PlasticBank. Together, we intend to reduce plastic waste from entering the oceans and waterways. Visit their website at www.plasticbank.com for more information.
4) How durable is our product?
We use high quality materials coupled with our passion to provide you with an ultimate solution that guarantees durability and long-lasting use.
5) Which iMac computer is the base compatible with?
360ELEV8 "27" is compatible with 27" iMac computers from 2009 onwards
360ELEV8 "Studio" is made for Apple Studio displays
360ELEV8 "Grande" is for other computer monitors
6) When will the 360ELEV8 base launch?
We expect production and shipping arrangements to be finalised soon and launch will be approx Dec 2024. Sign up to our newsletters to get the latest updates on product launch and learn about the best launch discounts.
7) I subscribed during 2023, what's happened since then?
We came very close to launching version 1 called "Elevate iBase" but following customer feedback we stopped and re-designed the hub and also introduced LED lights and an NVME.M2 SSD enclosure. We now have a 7'n'1 multi functional hub and have faith that our customers will benefit from version 2 of this product which we now call 360ELEV8.
8) How will you launch the 360ELEV8 product?
Because we are a small company, we will use crowdfunding sites like "Kickstarter" and "Indiegogo" which will help accelerate our initial sales.
9) Have you tested the 360ELEV8 base?
Yes, we have been in design and testing for 2 years and are confident that our monitor stand is made from quality long lasting materials, it's functional, minimal and looks great. It's manufactured with a CNC cutting machine to a tolerance of 0.25mm and hand polished.
10) How does the hub connect to my computer?
Great question. There are 2 usb-c ports at the rear of the hub and we also provide 2 x usb-c cables.
The middle usb-c connects to your computer.
The 2nd usb-c connects to an external power source like a phone charger. It needs between 9w and 18w. This additional power allows all functions to work like the LED lights and NVME.M2 SSD.